Obtaining Infosys Employment Verification Letter

How to obtain a detailed Infosys Experience Letter?

As a courtesy, Infosys has started giving detailed experience letters which is necessary for I-140 Immigration petition\PERM application in USA. The process is extremely simple. I got my experience letter within 2 weeks. If you are still in contact with your managers from Infosys Days, it would be easier. Following is a detailed step by step guide to get your experience letter.

Step 01: Send an email to US_EmpVerification@Infosys.com stating that you are looking to get your detailed experience letter.

Step 02: Within a couple of days, you will get a response along with 2 attachments for you to fill out. If you do not hear back, you can always follow up.
The First document is a format in which Infosys gives the experience letter. You would have to list all your job duties and Tools for which you are requesting the experience letter.  Sample below:

The second document has 2 sections. The first section is for your current employer to fill out.  It requires them to confirm that they require the experience letter for the GC processing. A sample snapshot of the document looks like this:

The second section if for you to list down your managers during Infosys Tenure. Your managers will have to validate your job duties and tools used. I listed 5 managers from my Tenure and the request for validation was sent to 2 of them. You can use approximate start and end dates as it would be difficult for anyone to remember these for all their projects.

Step 03: After filling out the 2 documents in step 02 to the best of your knowledge, reply to the email from US_EmpVerification@Infosys.com with attachments. Within a couple of days, you will get an email saying it has been sent to your managers for validation. This email will have the email address of the managers to whom it has been sent for validation.

Step 04: Once it is approved, you will receive the employment verification letter in your inbox. If not,  Send an email to your managers saying that you have asked for a detailed experience letter and they would have to approve it. I also listed down the duties for which I was seeking their approval and listed them down by projects. This is not something one should do, but I did.

Step 05: You will get the experience letter within a day of the managers approving it. In my case, it took about 10 minutes between the managers approving and me receiving the letter in my inbox.

Points to Note:

  1. I do not know Infosys Internal SLAs. I can only guesstimate based on my experience.
  2. Infosys gives the experience letter as a courtesy and reserves the right to deny it.

26 Replies to “Obtaining Infosys Employment Verification Letter”

  1. Hi, this is wonderful and very helpful. Thanks.. I have a question. The people I worked with and also the managers who supervised me are no longer employed at the company. Any idea how the process goes about in such a case when no one can validate my work at Infosys?

    1. Hello Babitha,
      I would suggest you email US_EmpVerification@Infosys.com and they would be able to guide you.
      If not your supervisors, then their supervisors may still be with Infosys. You could also list anyone in JL6 and above who could vouch for you.
      I wish you the best in getting your employment verification.

      1. Hi ! This is a great post and super useful , Thank you ! My question is an extension to Babita’s – only one of my manger is currently working with Infosys and rest all of them have left infosys. However, I am in touch with them. Is it ok to include their personal email address to get their approval?

  2. Hi,
    So even I got the PDF letter in a matter of minutes. However, my attorney wants the original letter instead. I reached out to Infosys about it and they denied sending me the original. Did you also have to reach out for the hard copy?

    1. Hello Akshay, I hope You figure out the solution to your predicament. The Employee verification letter that Infosys hands out is a courtesy. I am not sure though that they would hand out hard copies.

  3. Hi Shalady,

    How long did it take you to get the experience letter? Also did you mention each and every designation in your experience letter or just the last one?

    1. They will send you a format. It goes along the lines of ‘Her\his Last designation at time of separation was…’. I did mention every single responsibility that I handled during my tenure though.

      1. How long did it take you to obtain the letter? and did you break up your responsibilities per role or did you just collate them all together.

        1. It is pretty fast as long as you keep following up with all parties involved. I had great managers at Infy, so I did not face any delays. Expect to get it in 1-2 weeks.

  4. Thanks to blogger for detailed steps.

    I got my work experience letter within 3 days.
    I think it all depends on follow up and how quickly your past manger or DM can approve. Contact your manager directly providing him an heads up.

    Contacted Infosys on Tuesday and received experience letter on Thursday of same week.

    1. You are always welcome Laxine and the point you mentioned about getting the past manager/DM on board is absolutely vital and hopefully would help others who had trouble with the letter.

  5. I emailed “US_EmpVerification@Infosys.com” 3 days ago but haven’t heard back from them. How long do I need to wait? Is there any contact number to follow up with them? Thanks!

  6. Why do they print CA address for reference letter in US letter head? Is CA address used on all the reference letters or can they use an other address for US letter head template?

    I got my reference letter with CA address but needed a reference letter with TX address.

      1. Hi
        I am on the same boat, as I am also waiting for experience letter from last 4 days, but have not heard anything back from us_empverification .
        Thanks
        Mrityunjay

  7. I have been following up on my initial email since Nov 16 , no response from Infosys 😐 What is the best number to call at to follow up?

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